Frequently Asked Questions
- Since it is not a brand with a physical store in my city, how can I be sure of the size?
* Easy solution. First of all we have a chat service via WhatsApp
Available at any time. You can also see the description in each article where we say the height and weight of the model, and the size they wear.
- How long does it take for my order to arrive?
* 72 hours maximum on the peninsula.
- How long do I have to return it, and is it possible to request a refund?
* We give a period of 60 days for refund or exchange for another item.
- What payment methods do you accept?
* Card, Paypal, cash on delivery.
- Do you ship abroad?
* We ship to all countries listed here and with the corresponding rate.
All the information is in this link
- Are returns paid by the customer?
* YES, the return is the responsibility of the customer and has a cost of €6.
- Where can I make a return?
- How do I find the size I'm looking for?
* We have built-in filters on each product page, so if you are looking for a specific size, by putting it there, it will automatically show you which model you can buy.